Terms & Conditions / Rules & Regulations
1. Scope of Services
EuroCan Inc. provides residential maintenance, inspection, and renovation-related services including subscription-based handyman services, annual inspections, and one-time projects.
Services are non-structural unless explicitly stated in a written agreement. Structural work, major renovations, permit-related work, or engineering services require separate written approval and pricing.
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2. Subscription Plans – General Rules
Subscription plans (Basic, Standard, Premium) include labor only, unless otherwise stated.
• Materials, parts, fixtures, and specialty items are not included
• Subscription hours do not roll over unless specified in writing
• Services are subject to fair use
• Services must be booked in advance and are subject to availability
EuroCan Inc. reserves the right to adjust scheduling, scope, or service method to ensure safety and efficiency.
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3. Fair Use Policy
Fair use ensures equitable service for all members.
• Each visit is limited to the maximum time stated in the selected plan
• Tasks must be reasonable, safe, and maintenance-related
• Excessive or unrelated work may require an additional quote
EuroCan Inc. may recommend splitting tasks across multiple visits.
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4. Booking & Access
Clients are responsible for providing:
• Safe and clear access to the unit or property
• Required permissions from property management or condominium boards
• Elevator bookings, parking access, and concierge coordination if applicable
Missed appointments or denied access may count as a service visit.
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5. Annual Inspections
Annual Home or Condo Health & Safety Inspections include a visual, non-invasive review.
• Inspections do not replace professional engineering or municipal inspections
• Reports reflect conditions observed at the time of inspection only
• EuroCan Inc. is not responsible for hidden or latent defects
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6. One-Time Services & Renovations
One-time services are billed based on:
• Posted pricing
• Written estimates
• Approved change orders
Renovation timelines may be affected by:
• Material availability
• Building restrictions
• Unforeseen site conditions
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7. Materials & Client-Supplied Items
• EuroCan Inc. is not responsible for defects in client-supplied materials
• Delays caused by missing or incorrect materials may result in rescheduling or additional charges
• Material handling fees may apply
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8. Payments & Billing
• Subscription fees are billed monthly
• One-time services require payment as outlined in the estimate
• Late payments may result in service suspension
All prices are subject to applicable taxes.
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9. Warranty
EuroCan Inc. provides a limited workmanship warranty on labor only.
• Warranty does not cover normal wear and tear
• Warranty is void if third parties alter completed work
• Manufacturer warranties apply to supplied products where applicable
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10. Safety & Site Conditions
EuroCan Inc. reserves the right to refuse or stop work if:
• Conditions are unsafe
• Hazardous materials are present
• Instructions violate safety regulations or building rules
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11. Cancellations & Changes
• Cancellations require reasonable notice
• Last-minute cancellations may count as a service visit
• Scope changes require written approval
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12. Limitation of Liability
EuroCan Inc.’s liability is limited to the value of services provided.
EuroCan Inc. is not responsible for indirect, incidental, or consequential damages.
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13. Termination of Services
EuroCan Inc. may suspend or terminate services for:
• Non-payment
• Repeated misuse of subscription services
• Abusive or unsafe behavior
Clients may cancel subscription plans with written notice, subject to billing cycles.
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14. Governing Law
These Terms & Conditions are governed by the laws of the Province of Ontario, Canada.
Condo-Specific Clauses
(Very important for Toronto condos)
Condo Rules & Responsibilities
• Client is responsible for:
• Elevator bookings
• Concierge notifications
• Parking access
• Building permissions
• EuroCan Inc. is not responsible for:
• Delays caused by condo rules
• Fines due to building non-compliance
• Missed visits due to access issues
• Noise and work hours strictly follow condo bylaws
• Work may be rescheduled if access is denied or restricted